We want you to be more than happy with your purchase from Planet of the Vapes, we want you to be thrilled!
If for any reason you are not 100% satisfied, you can return your purchased items, even if used, for a full refund or store credit within 14 days, no questions asked. At this time, this option is available to our US customers only.
Unopened, unused merchandise can be returned within 30 days.
Everything we sell is Tested And Selected™ by the POTV team. We only carry quality vaporizers, grinders and accessories. We have built the POTV team to be absolutely focused on customer service and customer satisfaction. Now we are backing this with the only 100% Satisfaction Guarantee, no questions asked policy in the industry.
We do not charge a restocking fee.
For all the details, check our Return Policy and Procedure.
If there is ever a problem after the 14 day return period, your item is covered under warranty. Planet of the Vapes will pay shipping both ways on any warranty issues for US customers. For warranty information for your specific item, please refer to this article.